Legal & trust center
Clear commitments, easy to find.
These documents explain how SupportDesk is operated and what users and customers can expect. They should be reviewed by your legal team before production use.
Privacy Policy
How personal information is collected, used, retained and protected.
READ DOCUMENT →Terms of Service
The terms governing use of the SupportDesk service.
READ DOCUMENT →Cookie Policy
What browser storage is used and how to control it.
READ DOCUMENT →Disclaimer
Important limits and service-information disclaimers.
READ DOCUMENT →Accessibility Statement
Our accessibility commitment and how to report barriers.
READ DOCUMENT →Data Processing Agreement
Processor terms for customers handling personal data through the service.
READ DOCUMENT →Acceptable Use Policy
Activities that are prohibited when using the service.
READ DOCUMENT →Security Policy
Our security controls, shared responsibilities and assurance approach.
READ DOCUMENT →Responsible Disclosure
How security researchers can report a vulnerability safely.
READ DOCUMENT →Community Guidelines
Standards for respectful, productive service communications.
READ DOCUMENT →