Legal & trust center
Security Policy
How SupportDesk approaches protection of systems and customer information.
Last updated: September 4, 2026
Security controls
SupportDesk uses Microsoft Entra authentication, role-based access controls, encrypted transport, audit logging and controlled operational access.
Shared responsibility
Customers should apply least privilege, protect their identity systems, review access regularly and avoid placing unnecessary sensitive data in tickets.
Assurance
For security questions, evidence requests or incident reporting, contact your SupportDesk administrator or privacy contact.
This is an operational policy template, not legal advice. Have qualified counsel review and approve it, including contact details, retention periods and any required jurisdiction-specific terms, before publishing to customers.