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Cookie Policy

A plain-language explanation of browser storage used by SupportDesk.

Last updated: September 4, 2026

Essential storage

SupportDesk uses essential session and refresh-token cookies to keep users securely authenticated. It also stores a short-lived access token and ticket-notification snapshot in session storage.

No advertising tracking

SupportDesk does not use advertising or cross-site behavioural tracking cookies.

Managing storage

Signing out clears the local session. You can clear cookies and site data in your browser; doing so will sign you out.

This is an operational policy template, not legal advice. Have qualified counsel review and approve it, including contact details, retention periods and any required jurisdiction-specific terms, before publishing to customers.